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PRIVACY POLICY

Effective Date: 08/09/2025
Website: www.obdpro.co.uk
Business Name: OBD PRO
Instagram: @obd_pro_mk

 

1. Introduction

OBD PRO ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with us via social media or other channels.

By using our website (www.obdpro.co.uk), you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, phone number, email address

  • Vehicle Information: Make, model, registration number (where applicable for service)

  • Payment Information: Billing address and payment method (processed securely via third-party providers)

  • Technical Information: IP address, browser type, operating system, and website usage data (collected via cookies or analytics tools)

  • Social Media Information: Messages or comments sent via Instagram or other platforms

We do not knowingly collect data from individuals under the age of 18.

 

3. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Process bookings and payments

  • Communicate with you regarding your enquiries or appointments

  • Improve our website and customer experience

  • Comply with legal obligations and protect our rights

We will only use your personal data when the law allows us to, including when:

  • You have given us consent

  • It is necessary to perform a contract with you

  • We are legally obligated

  • It is in our legitimate interest (e.g., to run our business and improve services)

 

4. Sharing Your Information

We do not sell or trade your personal data. We may share your information with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions

  • Shipping or logistics partners if you are receiving physical products

  • Legal authorities if required by law

All third parties are required to respect your data and process it in accordance with UK data protection laws.

 

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes it was collected for

  • Meet legal, accounting, or reporting requirements

Typically, service-related data is kept for up to 6 years for tax and record-keeping purposes.

 

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (in certain circumstances)

  • Object to processing or request restrictions

  • Request transfer of your data (data portability)

  • Withdraw your consent at any time (where applicable)

To exercise any of these rights, please contact us using the details in section 9.

 

7. Cookies & Analytics

Our website may use cookies to enhance your browsing experience. These may include:

  • Essential cookies – for site functionality

  • Analytics cookies – to track site usage and improve performance

You can control cookie settings through your browser preferences.

 

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being lost, accessed, altered, or disclosed without authorisation. This includes encryption, secure payment gateways, and limited access to personal data.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📱 Instagram: @obd_pro_mk
📧 Email: obdpromk@gmail.com
📍 Address: Bletchley, Milton Keynes, MK2 2FD
📞 Phone: +447785 667271

10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, and where appropriate, notified to you via email or on our website.

Last Updated: 08/09/2025

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